You can order a replacement card online, by mail, or in person at your local Social Security office
The fastest way to get a new Social Security card is through the Social Security Administration's online ordering system at ssa.gov. You'll need to create a my Social Security account if you don't already have one, verify your identity, and submit your request — the whole process takes about 15 minutes. The card arrives by mail in 7 to 10 business days.
If you prefer not to order online, you can visit your local Social Security office in person or mail in an process form. In-person visits usually mean a shorter wait for your card, though you'll need to bring original documents to prove your identity and citizenship. Mailing in a form takes longer — typically 2 to 3 weeks — because the Social Security Administration has to process it manually.
Key Takeaways
- The online ordering system at ssa.gov is the fastest option and delivers your card in 7 to 10 business days.
- You'll need to create a my Social Security account and verify your identity with a phone number, email address, and Social Security number.
- In-person visits to your local Social Security office require original documents but often result in faster processing.
- Mailing in Form SS-5 takes 2 to 3 weeks and is the slowest option, but works if you cannot visit an office or use the online system.
- There is no charge for a replacement card, though you may pay a small fee if you need the card expedited or delivered to a different address.
Ordering online through my Social Security
Start by going to ssa.gov and clicking the "my Social Security" link. If you don't have an account yet, select "Create an account" and enter your email address. The Social Security Administration will send you a verification link — click it within 24 hours to continue.
Next, you'll answer security questions to verify your identity. The system asks for information only you would know, such as previous addresses, loan amounts, or credit card details. Once you pass verification, you can log in and select "Order a replacement Social Security card" from the menu. Choose whether you want the card mailed to your current address or a different one, then submit your request.
Your card will arrive by regular mail in 7 to 10 business days. The Social Security Administration sends it to the address you provided during ordering. If you need the card sooner, you cannot expedite it through the online system — you'll need to visit an office in person or call 1-800-772-1213 to ask about faster options.
Visiting a Social Security office in person
Find your nearest office by going to ssa.gov/locator or calling 1-800-772-1213. Many offices now use an online appointment system — you can book a time slot in advance rather than showing up and waiting. Walk-ins are accepted, but you may wait longer, especially during busy hours like mid-morning on weekdays.
Bring one original document that proves your identity, such as a driver's license, passport, or state ID card. You'll also need to show proof of citizenship — a birth certificate, passport, or naturalization papers work. If you've changed your name since your last card, bring a marriage certificate, divorce decree, or court order showing the name change.
The office staff will take your information and photograph you on the spot. Your new card is usually mailed to you within 1 to 2 weeks. Some offices can issue a temporary card or letter stating your Social Security number if you need proof of your number right away.
Mailing in an process form
read Form SS-5 (process for a Social Security Card) from ssa.gov or request one by calling 1-800-772-1213. Fill out the form completely, including your name, date of birth, and the reason you need a replacement card. Make copies of your identity document and citizenship proof — do not send originals.
Mail the form and copies to the address listed on the form. Processing takes 2 to 3 weeks from the date the Social Security Administration receives it. You can track your process by calling 1-800-772-1213 and providing your Social Security number, though staff may not have updates until several weeks have passed.
This method works if you live far from an office or cannot use the online system, but it is the slowest option. If you need your card urgently, visiting an office or ordering online will get you a card much faster.
What documents you need for each method
| Method | Documents Needed | Processing Time |
|---|---|---|
| Online (my Social Security) | None — verify identity through security questions | 7 to 10 business days |
| In person at office | One original ID + proof of citizenship + name change document (if applicable) | 1 to 2 weeks |
| Mail Form SS-5 | Copies of ID + proof of citizenship + name change document (if applicable) | 2 to 3 weeks |
If you've changed your name
You'll need to show proof of the name change along with your identity and citizenship documents. Acceptable proof includes a marriage certificate, divorce decree, court order, or adoption papers. If you're using a marriage certificate, bring the original or a certified copy — a photocopy usually won't work.
When you order online, the system will ask whether your name has changed and may request that you upload an image of your name change document. If you're visiting an office or mailing a form, bring the document with you or include a copy. The Social Security Administration will not issue a card with a new name without this proof.
If you've lost your card or it was stolen
You can order a replacement the same way you would for a worn or damaged card — there's no separate process for lost or stolen cards. However, if your card was stolen along with other documents, consider placing a fraud alert with the three major credit bureaus (Equifax, Experian, and TransUnion) to protect yourself from identity theft. You can do this for free by calling any one of them.
You're may have access to to three free replacement cards per year and unlimited cards after that, though the Social Security Administration may ask why you need so many. If you lose your card repeatedly, keeping a photo of it in a safe place or memorizing your number can help you avoid repeated trips to the office.
Frequently Asked Questions
How much does a replacement Social Security card cost?
There is no charge for a replacement card. The Social Security Administration issues them for free. If you request expedited delivery or mailing to an address outside the United States, you may be charged a fee, but standard replacement cards sent to a U.S. address cost nothing.
Can I get a temporary card while I wait for my replacement?
If you visit an office in person, staff can sometimes issue a temporary card or a letter with your Social Security number on it. This letter can serve as proof of your number for employment or banking purposes while you wait for your permanent card. Call ahead to ask whether your local office offers this service.
What if my name doesn't match my birth certificate?
You'll need to show documents proving the legal name change, such as a marriage certificate or court order. If your birth certificate has a different name than the one you use now, bring both the birth certificate and the document showing the change. The Social Security Administration will issue a card matching the name on your legal documents.
Do I need an appointment to visit a Social Security office?
Many offices now require appointments, which you can book online at ssa.gov/locator. Some offices still accept walk-ins, but you may wait longer. Calling 1-800-772-1213 can tell you whether your local office requires an appointment and help you schedule one if needed.
Can someone else pick up my card for me?
Social Security cards are mailed directly to the address you provide during ordering — you don't pick them up from an office. If you're concerned about mail theft, you can have the card sent to a different address, such as a workplace or trusted family member's home. Provide that address when you place your order.